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California Telephone Access Program (CTAP)
Address
Phone 800-806-1191
Email
Website http://www.ddtp.org
Contact(s)
Hours M-F: 8am-6pm S: 9am-5pm
Language(s)
Summary See article

800-806-1191

800-806-4474 (TTY English)

800-896-7670 (TTY Spanish)

866-324-8747 (Mandarin)

866-324-8754 (Cantonese)

800-704-4636 (FAX)

http://www.ddtp.org (website)

M-F: 8am-6pm S: 9am-5pm

Distributes telecommunications equipment and services to individuals certified as having difficulty using the telephone. CTAP is a California State mandated program, under governance of the California Public Utilities Commission (CPUC). Equipment and some network services are available at no charge to eligible consumers.

Provides services for individuals who are hearing impaired, disabled, and/or vision impaired. A doctor, state rehabilitation counselor or other social worker providing services to an applicant must certify disability using a form provided by Pacific Bell. Services provided free of charge if applicant has no unpaid telephone bills. Free directory assistance. Most languages immediately available by phone. Sign Language, Spanish available to drop-in customers. Wheelchair/restroom accessible.


2010 HAP Manual TextEdit

The 2010 HAP Manual has many changes that are not currently part of SFHomeless.net. The question is whether the wiki or the manual contains the most up to date information. The most efficient way to ensure the wiki has the best information is to add the 2010 HAP Manual text into its respective wiki agency page under a new section “2010 HAP Manual”. It will then be up to future wiki users to determine whether and how to update the agency page with the new information.



California Telephone Access Program (CTAP) - FF

800-806-1191

800-806-4474 (TTY English)

800-949-5650 (Spanish)

866-324-8747 (Mandarin)

866-324-8754 (Cantonese)

866-324-8754 (Hmong)

800-704-4636 (FAX)

M-F: 7am-9pm, S: 9am-5pm

http://www.ddtp.org/ctap


Provides services for individuals who are hearing impaired, disabled, and/or vision impaired. A doctor, state rehabilitation counselor or other social worker providing services to an applicant must certify disability using a form provided by Pacific Bell. Services provided free of charge if applicant has no unpaid telephone bills. Free directory assistance. Most languages immediately available by phone. Sign Language, Spanish available to drop-in customers. Wheelchair/restroom accessible.


2013-2014 HAP Manual UpdatesEdit

The 2013-2014 HAP Manual has many changes that are not currently part of SFHomeless.net. The question is whether the wiki or the manual contains the most up to date information. The most efficient way to ensure the wiki has the best information is to add the 2013-2014 HAP Manual text into its respective wiki agency page under a new section “2013-2014 HAP Manual Updates”. It will then be up to future wiki users to determine whether and how to update the agency page with the new information.

California Telephone Access Program (CTAP) - EE 800-806-1191 800-806-4474 (TTY English) 800-949-5650 (Spanish) 866-324-8747 (Mandarin) 866-324-8754 (Cantonese) 866-324-8754 (Hmong) 800-704-4636 (Fax) http://www.ddtp.org/ctap M–F: 79 a.m.–69 p.m., S: 9 a.m.–5 p.m.

Provides services for individuals who are hearing impaired, disabled, and/or vision impaired. A doctor, state rehabilitation counselor or other social worker providing services to an applicant must certify disability using a form provided by Pacific Bell. Services provided free of charge if applicant has no unpaid telephone bills. Free directory assistance. Most languages immediately available by phone. Sign Language, Spanish available to drop-in customers. Wheelchair/restroom accessible.

California Telephone Access Program (CTAP) - R 800-806-1191 (Voice English) 800-806-4474 (TTY English) 800-949-5650 (Voice Spanish) 800-896-7670 (TTY Spanish) 866-324-8747 (Voice Mandarin) 866-324-8754 (Voice Cantonese) 866-880-3394 (Voice Hmong) 800-889-3974 (Fax) www.ddtp.org (Web site) M–F: 8 a.m.–6 p.m.

Distributes telecommunications equipment and services to individuals certified as having difficulty using the telephone. CTAP is a California State mandated program under the governance of the California Public Utilities Commission (CPUC). Equipment and some network services are available at no charge to eligible consumers.

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