800-933-9677 (Administration)

M-F: 8am-4pm (Administration)

Administration can refer you to a local office in your area

REACH (Relief for Energy Assistance through Community Help) is a one-time energy-assistance program sponsored by Pacific Gas & Electric Company and administered through the Salvation Army from 170 offices in northern and central California. REACH helps low-income customers - particularly the elderly, disabled, sick, working poor and the unemployed - who experience severe, uncontrollable or unplanned hardships and are unable to pay for their energy needs.

The Salvation Army determines if customers are eligible for REACH assistance. To qualify for REACH, an applicant's income must not exceed 200 percent of the federal poverty guidelines. Generally, recipients can receive REACH assistance only once within a 18-month period, but exceptions can be made for seniors, the physically challenged and the terminally ill.

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