San Francisco Department of Human Services - Adult Protective Services (APS)
Address 1650 Mission St, 2nd Floor, 94102
Phone 415-355-6700,
Contact(s) 415-355-6700 (Hotline/Referrals/Info)
Hours 24 Hours Daily
Language(s) English
Summary See article

P.O. Box 7988, 94120

415-355-6700 Hotline/Referrals/Info)

415-355-6750 (FAX)

24 hours daily

Assists all San Francisco elders (65+) and adults with disabilities (ages 18-64 years) whose physical or mental condition restricts his/her ability to protect his/her rights who are abused or neglected or at risk of abuse or neglect. The abuse may be physical violence, sexual assault, financial exploitation, neglect by others or self, abandonment, or emotional harassment and intimidation. They provide short-term case management and crisis intervention services for victims, connecting the individuals to the services needed to stop the abuse and ensure their on-going safety. The focus is on maintaining individuals in their own homes. Services include: emergency shelter/in-home protection, counseling, and tangible services. The services are free and voluntary, individuals may refuse them.

Abuse InvestigationsEdit

P.O. Box 7988, 94120


415-557-5377 (FAX)

24 hours daily

San Francisco Government
Mayor's Office: Office of Housing | Office of Neighborhood Services | Office on Disability
Human Services Agency: HSA Main Page | Adult Protective Services | CalWORKs | CAPI Cash Assistance Program for Immigrants

Child Protective Services | CAAP County Adult Assistance Programs | Food Stamps | In Home Support Services
Medi-Cal | MPP Modified Payment Program | Public Benefit Programs

Public Health: Temporary Link / DPH search
Other: Temporary Link / Government Agencies Category

==2013-2014 HAP Manual Updates==

The 2013-2014 HAP Manual has many changes that are not currently part of The question is whether the wiki or the manual contains the most up to date information. The most efficient way to ensure the wiki has the best information is to add the 2013-2014 HAP Manual text into its respective wiki agency page under a new section “2013-2014 HAP Manual Updates”. It will then be up to future wiki users to determine whether and how to update the agency page with the new information.

Adult Protective Services (APS) - AA

P.O. Box 7988, 94120

415-557-5230 (Hotline/Referrals/Info)


415-557-5377 (Fax)

24 hours daily

Investigates possible abuse or neglect of elders and disabled/dependent adults.  The abuse may be physical, emotional, financial, neglect by others, or self-neglect.  If abuse is suspected, social workers provide short-term counseling, case management, and referral services to stop the abuse and ensure the ongoing safety of the person, involving the courts, if required and if the victim agrees.  These services are available to all San Francisco residents, aged 65 and over, or disabled/dependent younger adults, 18–64.  There are no fees for these services.

Ad blocker interference detected!

Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.