San Francisco Paratransit Broker - ATC / Intelitran
Address 68 12th Street, First Floor, San Francisco, CA 94103
Phone 415-351-7000 (Reception)
Hours M-F: 9am-4:45pm
Language(s) Russian, Spanish, Chinese translation available.
Summary See article

68 12th Street, First Floor, San Francisco, CA 94103

415-351-7000 (Reception)

415-351-7050 (Intake and Application)

415-351-3134 (FAX)

M-F: 9am-4:45pm

Provides individual and shared-ride van service for all registered paratransit riders, as well as, discount taxi services for a limited group of clients. Paratransit service is provided for those whose disability prevents them from using public transportation. This can include being unable to get on and off a bus; unable to walk two blocks; unable to stand and wait more than 15 minutes; to grasp coins, tickets or handles; and unable to read or understand transit schedules due to a developmental disability or blindness. Application form must be completed in full, is available by mail or online. There is a 21 day waiting period for processing applications. Materials available online, on computer disk, cassette tape, or in large print upon request. The criteria for the program is mandated by the Americans with Disabilities Act (ADA) and is strictly enforced. The program is a complementary service to MUNI's fixed route service. Russian, Spanish, Chinese translation available. 

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